What can I do if I cannot receive the verification code through email?
If you are unable to receive the email verification code, please refer to the instructions below:
1. Please check whether the email address entered is valid.
If it’s valid, please check your junk mail folder as sometimes email providers block certain types of emails.
If it’s invalid, please re-enter a valid email address and try to re-register the account.
2. There may be delay in receiving the email verification code, please re-check your inbox a bit later.
3. If you still cannot receive the verification code, we recommend that you contact the administrator of your emails or server to release the notification message from Alibaba Group. Or you may try using another email address to register an account.